HHS OCR report · 2024
Familylinks Inc. data breach
OCR report facts
- Covered entity
- Familylinks Inc.
- Entity type
- Healthcare Provider
- State
- Pennsylvania
- Individuals affected
- 3,775
- Submission date
- Nov 12, 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
Familylinks, the covered entity (CE), reported that an employee was the subject of an email phishing scheme that the protected health information (PHI) of 3,775 individuals. The PHI involved included names, dates of birth, addresses, some Social Security numbers, claims and financial information, and other clinical information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the CE enhanced the organization’s multif...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Familylinks Inc. data breach?
The report to HHS OCR lists 3,775 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 12, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Familylinks Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Familylinks Inc..