HHS OCR report ยท 2023
BlueCross BlueShield of Tennessee, Inc. data breach
OCR report facts
- Covered entity
- BlueCross BlueShield of Tennessee, Inc.
- Entity type
- Business Associate
- State
- Tennessee
- Individuals affected
- 2,688
- Submission date
- Jul 25, 2023
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), BlueCross BlueShield of Tennessee, reported that due to a computer error an employee inadvertently mailed the protected health information (PHI) of 2,688 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, claims information, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In its mitigation efforts, the CE strengthened its administrative a...
Text as published on the HHS OCR breach portal.
Other reports by BlueCross BlueShield of Tennessee, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| BlueCross BlueShield of Tennessee, Inc. | TN | Business Associate | 1,670 | Feb 11, 2026 | Hacking/IT Incident | Archive (closed) |
| BlueCross BlueShield of Tennessee, Inc. | TN | Business Associate | 780 | Dec 26, 2025 | Unauthorized Access/Disclosure | Archive (closed) |
| BlueCross BlueShield of Tennessee, Inc. | TN | Business Associate | 717 | Apr 5, 2024 | Unauthorized Access/Disclosure | Archive (closed) |
| BlueCross BlueShield of Tennessee, Inc. | TN | Health Plan | 1,676 | Dec 19, 2023 | Hacking/IT Incident | Archive (closed) |
| BlueCross BlueShield of Tennessee, Inc. | TN | Health Plan | 1,340 | Dec 18, 2020 | Hacking/IT Incident | Archive (closed) |
| BlueCross BlueShield of Tennessee, Inc. | TN | Health Plan | 1,023,209 | Nov 1, 2010 | Theft | Archive (closed) |
Frequently asked questions
How many people were affected by the BlueCross BlueShield of Tennessee, Inc. data breach?
The report to HHS OCR lists 2,688 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 25, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from BlueCross BlueShield of Tennessee, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or BlueCross BlueShield of Tennessee, Inc..