HHS OCR report ยท 2015
Cigna-HealthSpring data breach
OCR report facts
- Covered entity
- Cigna-HealthSpring
- Entity type
- Health Plan
- State
- Tennessee
- Individuals affected
- 862
- Submission date
- Apr 2, 2015
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Cigna-HealthSpring, discovered that on January 30, 2015, an employee accidently mislabeled envelopes containing health risk assessment surveys which were mailed to 862 patients. The CE provided breach notification to HHS, affected individuals, and the media. In response to the breach, the CE created new procedures for mailings and provided training to staff members. OCR obtained assurances that the CE implemented the corrective actions listed above.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Cigna-HealthSpring data breach?
The report to HHS OCR lists 862 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 2, 2015.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Cigna-HealthSpring legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Cigna-HealthSpring.