HHS OCR report · 2012
Volunteer State Health Plan, Inc. data breach
OCR report facts
- Covered entity
- Volunteer State Health Plan, Inc.
- Entity type
- Health Plan
- State
- Tennessee
- Individuals affected
- 1,102
- Submission date
- May 31, 2012
- Type of breach
- Loss
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Volunteer State Health Plan, mailed three envelopes containing the protected health information (PHI) that arrived at the contracted provider’s address damaged, with the contents missing. The envelopes were damaged at the U.S. postal facility where they were processed and contained member claim information of 1,102 individuals, including members’ names, identification numbers, claim numbers, dates of service, procedure codes, charges, and provider information. In res...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Volunteer State Health Plan, Inc. data breach?
The report to HHS OCR lists 1,102 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 31, 2012.
What type of breach was it?
The OCR portal lists the type of breach as Loss, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Volunteer State Health Plan, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Volunteer State Health Plan, Inc..