HHS OCR report ยท 2021
Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee data breach
OCR report facts
- Covered entity
- Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee
- Entity type
- Business Associate
- State
- Tennessee
- Individuals affected
- 1,435
- Submission date
- Feb 26, 2021
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Volunteer State Health Plan, Inc. dba BlueCare Tennessee, reported that an employee inadvertently sent text messages that contained the electronic protected health information (ePHI) of 1,435 individuals. The ePHI involved included names and health insurance information. The CE notified HHS, affected individuals, and the media. The CE also provided complimentary credit monitoring services. In response to the breach, the CE revised its policies and procedures and r...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee data breach?
The report to HHS OCR lists 1,435 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Feb 26, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee.