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HHS OCR report · 2021

Abeo Solutions Inc. d/b/a Crystal Practice Management data breach

Abeo Solutions Inc. d/b/a Crystal Practice Management, a business associate in Texas, reported a breach affecting 21,112 individuals to HHS OCR on Sep 13, 2021.

OCR report facts

Covered entity
Abeo Solutions Inc. d/b/a Crystal Practice Management
Entity type
Business Associate
State
Texas
Individuals affected
21,112
Submission date
Sep 13, 2021
Type of breach
Hacking/IT Incident
Location of breached information
Network Server
Business associate present
Yes
Status
Archive (closed)

OCR description

The covered entity (CE), Abeo Solutions dba Crystal Practice Management, reported that its business associate (BA) was the victim of a ransomware attack that affected the protected health information (PHI) of approximately 21,112 individuals. The PHI involved included Social Security numbers, drivers’ license numbers, diagnoses, medications prescribed, lab results, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. OCR has in...

Text as published on the HHS OCR breach portal.

Frequently asked questions

How many people were affected by the Abeo Solutions Inc. d/b/a Crystal Practice Management data breach?

The report to HHS OCR lists 21,112 individuals affected.

When was it reported to HHS?

It was submitted to HHS OCR on Sep 13, 2021.

What type of breach was it?

The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.

Is the investigation still open?

No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.

Is a breach notice letter from Abeo Solutions Inc. d/b/a Crystal Practice Management legitimate?

This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.

Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Abeo Solutions Inc. d/b/a Crystal Practice Management.