HHS OCR report ยท 2024
Access TeleCare data breach
OCR report facts
- Covered entity
- Access TeleCare
- Entity type
- Healthcare Provider
- State
- Texas
- Individuals affected
- 65,466
- Submission date
- Mar 8, 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Access TeleCare, reported that an employee was the target of an email phishing scheme that affected the electronic protected health information (ePHI) of 65,466 individuals. The ePHI involved included clinical, demographic, and financial information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE implemented additional administrative, technical, and security safeguards. Staff were also retrained in its requirements to prote...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Access TeleCare data breach?
The report to HHS OCR lists 65,466 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Mar 8, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Access TeleCare legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Access TeleCare.