HHS OCR report ยท 2025
Apex Custom Software data breach
OCR report facts
- Covered entity
- Apex Custom Software
- Entity type
- Business Associate
- State
- Texas
- Individuals affected
- 1,500
- Submission date
- Jan 22, 2025
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Apex Custom Software, reported that it experienced a ransomware incident that affected the electronic protected health information (ePHI) of 1,500 individuals. The PHI involved included prescription numbers. The BA notified HHS and affected covered entities. In response to the breach, the BA implemented additional administrative, technical, and security safeguards. OCR provided technical assistance to the BA.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Apex Custom Software data breach?
The report to HHS OCR lists 1,500 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 22, 2025.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Apex Custom Software legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Apex Custom Software.