HHS OCR report · 2021
BW Homecare Holdings, LLC d.b.a. Elara Caring data breach
OCR report facts
- Covered entity
- BW Homecare Holdings, LLC d.b.a. Elara Caring
- Entity type
- Healthcare Provider
- State
- Texas
- Individuals affected
- 100,487
- Submission date
- Feb 24, 2021
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), BW Homecare Holdings dba Elara Caring, reported that an employee was the subject of an email phishing scheme that affected the protected health information (PHI) of 100,487 individuals. The PHI involved included names, dates of birth, addresses, drivers’ license and Social Security numbers, financial information, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the CE prov...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the BW Homecare Holdings, LLC d.b.a. Elara Caring data breach?
The report to HHS OCR lists 100,487 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Feb 24, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from BW Homecare Holdings, LLC d.b.a. Elara Caring legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or BW Homecare Holdings, LLC d.b.a. Elara Caring.