HHS OCR report ยท 2020
Customized Computer Software data breach
OCR report facts
- Covered entity
- Customized Computer Software
- Entity type
- Business Associate
- State
- Texas
- Individuals affected
- 500
- Submission date
- Apr 26, 2020
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Laptop
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Customized Computer Software, reported that it was the victim of a cyber-attack that affected the electronic protected health information (ePHI) of approximately 500 individuals. During the course of the investigation, the BA shuttered its operations.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Customized Computer Software data breach?
The report to HHS OCR lists 500 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 26, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Laptop.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Customized Computer Software legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Customized Computer Software.