HHS OCR report · 2019
Dallas County Mental Health Mental Retardation Center dba Metrocare Services data breach
OCR report facts
- Covered entity
- Dallas County Mental Health Mental Retardation Center dba Metrocare Services
- Entity type
- Healthcare Provider
- State
- Texas
- Individuals affected
- 5,290
- Submission date
- Apr 5, 2019
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Dallas County Mental Health Mental Retardation Center dba Metrocare Services, reported that several employees were the victims of an email phishing attack that affected the electronic protected health information (ePHI) of 5,290 individuals. The ePHI involved included names, addresses, dates of birth, drivers’ license numbers, Social Security numbers, and medical treatment information. The CE notified HHS, affected individuals, and the media. In response to the bre...
Text as published on the HHS OCR breach portal.
Other reports by Dallas County Mental Health Mental Retardation Center dba Metrocare Services
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Dallas County Mental Health Mental Retardation Center dba Metrocare Services | TX | Healthcare Provider | 1,804 | Nov 1, 2018 | Hacking/IT Incident | Archive (closed) |
| Dallas County Mental Health Mental Retardation Center dba Metrocare Services | TX | Healthcare Provider | 120,259 | Nov 17, 2017 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the Dallas County Mental Health Mental Retardation Center dba Metrocare Services data breach?
The report to HHS OCR lists 5,290 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 5, 2019.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Dallas County Mental Health Mental Retardation Center dba Metrocare Services legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Dallas County Mental Health Mental Retardation Center dba Metrocare Services.