HHS OCR report ยท 2025
Dallas County MHMR dba Metrocare Services data breach
OCR report facts
- Covered entity
- Dallas County MHMR dba Metrocare Services
- Entity type
- Healthcare Provider
- State
- Texas
- Individuals affected
- 553
- Submission date
- Apr 3, 2025
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Email, Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Dallas County MHMR dba Metrocare Services, reported that an employee sent unencrypted emails to third parties which included the protected health information (PHI) of 553 individuals. The PHI involved included clinical and demographic information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals, implemented additional administrative, technical, and...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Dallas County MHMR dba Metrocare Services data breach?
The report to HHS OCR lists 553 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 3, 2025.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Email, Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Dallas County MHMR dba Metrocare Services legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Dallas County MHMR dba Metrocare Services.