HHS OCR report ยท 2025
New Era Life Insurance Companies data breach
OCR report facts
- Covered entity
- New Era Life Insurance Companies
- Entity type
- Health Plan
- State
- Texas
- Individuals affected
- 335,506
- Submission date
- Feb 11, 2025
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), New Era Life Insurance Companies, reported that it experienced a hacking incident that affected the protected health information (PHI) of 335,506 individuals. The PHI involved included clinical, demographic, and financial information. The CE notified HHS, affected individuals, and the media, and provided substitute notice. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals and implemented additional administ...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the New Era Life Insurance Companies data breach?
The report to HHS OCR lists 335,506 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Feb 11, 2025.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from New Era Life Insurance Companies legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or New Era Life Insurance Companies.