HHS OCR report ยท 2020
Personal Touch Home Services of San Antonio, Inc. data breach
OCR report facts
- Covered entity
- Personal Touch Home Services of San Antonio, Inc.
- Entity type
- Healthcare Provider
- State
- Texas
- Individuals affected
- 5,930
- Submission date
- Jan 28, 2020
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server, Other
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Personal Touch Home Services of San Antonio, Inc., the covered entity (CE), reported that its business associate (BA) was the victim of a ransomware attack that affected the electronic protected health information (ePHI) of 5,930 individuals. The ePHI involved included names, addresses, dates of birth, Social Security numbers, claims information, diagnoses, lab results, medications prescribed, and other treatment information. The CE notified HHS, affected individuals, and the media. In its...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Personal Touch Home Services of San Antonio, Inc. data breach?
The report to HHS OCR lists 5,930 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 28, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server, Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Personal Touch Home Services of San Antonio, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Personal Touch Home Services of San Antonio, Inc..