HHS OCR report · 2018
MAXIMUS, Inc. / Business Ink, Co. data breach
OCR report facts
- Covered entity
- MAXIMUS, Inc. / Business Ink, Co.
- Entity type
- Business Associate
- State
- Virginia
- Individuals affected
- 3,029
- Submission date
- Apr 17, 2018
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
A business associate (BA) sent letters on behalf of the covered entity (CE) that were misaligned, resulting in individuals receiving letters with one page that contained other individuals’ protected health information (PHI), specifically, names and addresses. The breach affected 3,029 individuals. Following the breach, the BA retrained its staff members and updated its procedures, and the CE increased its auditing of the BA. OCR reviewed the CE's risk analysis to ensure compliance with the ...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the MAXIMUS, Inc. / Business Ink, Co. data breach?
The report to HHS OCR lists 3,029 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 17, 2018.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from MAXIMUS, Inc. / Business Ink, Co. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or MAXIMUS, Inc. / Business Ink, Co..