HHS OCR report ยท 2023
Serco Inc. Group Health Plan data breach
OCR report facts
- Covered entity
- Serco Inc. Group Health Plan
- Entity type
- Health Plan
- State
- Virginia
- Individuals affected
- 10,140
- Submission date
- Aug 22, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Serco Group Health Plan, the covered entity (CE), reported that its business associate (BA) experienced a ransomware attack and data breach that compromised the protected health information (PHI) of 10,140 individuals. The PHI involved included names, addresses, Social Security numbers, and birthdates. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the BA implemented additional administrative, technical, and security safeguards to better protect its sens...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Serco Inc. Group Health Plan data breach?
The report to HHS OCR lists 10,140 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Aug 22, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Serco Inc. Group Health Plan legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Serco Inc. Group Health Plan.