HHS OCR report ยท 2020
One Touch Point data breach
OCR report facts
- Covered entity
- One Touch Point
- Entity type
- Business Associate
- State
- Wisconsin
- Individuals affected
- 500
- Submission date
- Nov 23, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
OneTouchPoint, a business associate (BA), reported that the protected health information of multiple individuals were mailed to the wrong recipients. This case is duplicative of several other cases and has been consolidated into an existing investigation.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the One Touch Point data breach?
The report to HHS OCR lists 500 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 23, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from One Touch Point legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or One Touch Point.