HHS OCR report ยท 2024
Aetna ACE data breach
OCR report facts
- Covered entity
- Aetna ACE
- Entity type
- Health Plan
- State
- Connecticut
- Individuals affected
- 1,317
- Submission date
- Dec 20, 2024
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other Portable Electronic Device
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Aetna ACE, the covered entity (CE), reported that an employee of its business associate (BA) mailed the protected health information (PHI) of 1,317 individuals to the wrong recipients. The PHI involved included names, addresses, and medications. The CE notified HHS and the affected individuals. In response to the breach, the BA implemented additional administrative and technical safeguards.
Text as published on the HHS OCR breach portal.
Other reports by Aetna ACE
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Aetna ACE | CT | Health Plan | 9,191 | May 3, 2024 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 4,222 | Dec 27, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 325,278 | Jul 27, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 893 | Feb 15, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 1,011 | Sep 22, 2021 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 8,664 | Jul 14, 2021 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 562 | May 26, 2021 | Unauthorized Access/Disclosure | Archive (closed) |
| Aetna ACE | CT | Health Plan | 484,157 | Dec 22, 2020 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 1,084 | Jul 29, 2020 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the Aetna ACE data breach?
The report to HHS OCR lists 1,317 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Dec 20, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Other Portable Electronic Device.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Aetna ACE legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Aetna ACE.