HHS OCR report ยท 2021
Aetna ACE data breach
OCR report facts
- Covered entity
- Aetna ACE
- Entity type
- Health Plan
- State
- Connecticut
- Individuals affected
- 562
- Submission date
- May 26, 2021
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Aetna, reported that an employee inadvertently sent the protected health information (PHI) of 562 individuals to the wrong recipients. The PHI involved included names, dates of birth, health insurance information, claims data, and treatment information. The CE notified HHS, affected individuals, and the media. As a result of this breach, the CE implemented additional administrative and technological safeguards to better protect its PHI.
Text as published on the HHS OCR breach portal.
Other reports by Aetna ACE
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Aetna ACE | CT | Health Plan | 1,317 | Dec 20, 2024 | Unauthorized Access/Disclosure | Archive (closed) |
| Aetna ACE | CT | Health Plan | 9,191 | May 3, 2024 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 4,222 | Dec 27, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 325,278 | Jul 27, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 893 | Feb 15, 2022 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 1,011 | Sep 22, 2021 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 8,664 | Jul 14, 2021 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 484,157 | Dec 22, 2020 | Hacking/IT Incident | Archive (closed) |
| Aetna ACE | CT | Health Plan | 1,084 | Jul 29, 2020 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the Aetna ACE data breach?
The report to HHS OCR lists 562 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 26, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Aetna ACE legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Aetna ACE.