HHS OCR report · 2016
Managed Health Services data breach
OCR report facts
- Covered entity
- Managed Health Services
- Entity type
- Health Plan
- State
- Indiana
- Individuals affected
- 610
- Submission date
- May 1, 2016
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
On March 13, 2016, a Customer Relationship Management (CRM) export file mismatched members to addresses causing communications to be sent to incorrect member addresses on a file dated February 24, 2016. This mismatched data was submitted to a print vendor to distribute New Member Packets and Identification (“ID”) cards. In addition, the covered entity (CE) sent the names, Medicaid ID numbers, and protected health information (PHI) of Indiana members to members in the CE's sister plan in the...
Text as published on the HHS OCR breach portal.
Other reports by Managed Health Services
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Managed Health Services | IN | Health Plan | 31,300 | Jan 3, 2019 | Hacking/IT Incident | Archive (closed) |
| Managed Health Services | IN | Health Plan | 576 | Jan 3, 2019 | Unauthorized Access/Disclosure | Archive (closed) |
| Managed Health Services | IN | Health Plan | 5,500 | Nov 29, 2016 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Managed Health Services data breach?
The report to HHS OCR lists 610 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 1, 2016.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Managed Health Services legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Managed Health Services.