HHS OCR report ยท 2023
Nuance Communications, Inc. data breach
OCR report facts
- Covered entity
- Nuance Communications, Inc.
- Entity type
- Business Associate
- State
- Massachusetts
- Individuals affected
- 1,225,054
- Submission date
- Sep 15, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Nuance Communications, the business associate (BA), reported that it experienced a cyber-attack that compromised the protected health information (PHI) of 1,225,054 individuals. The PHI involved included names, addresses, dates of birth, diagnoses, medications, and Social Security numbers. The BA notified HHS, affected individuals, the media, and provided substitute notice. In its mitigation efforts, the BA strengthened its administrative, technical, and security safeguards to better protect ...
Text as published on the HHS OCR breach portal.
Other reports by Nuance Communications, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Nuance Communications, Inc. | MA | Business Associate | 4,830 | Nov 18, 2022 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Nuance Communications, Inc. data breach?
The report to HHS OCR lists 1,225,054 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Sep 15, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Nuance Communications, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Nuance Communications, Inc..