HHS OCR report · 2022
Nuance Communications, Inc. data breach
OCR report facts
- Covered entity
- Nuance Communications, Inc.
- Entity type
- Business Associate
- State
- Massachusetts
- Individuals affected
- 4,830
- Submission date
- Nov 18, 2022
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Electronic Medical Record
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Nuance Communications, reported that its employee impermissibly accessed the protected health information (PHI) of 4,830 individuals. The PHI involved included names, addresses, medications, diagnoses, lab results, drivers’ license numbers, dates of birth, financial information, and claims information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA sanctioned the employee, implemented additio...
Text as published on the HHS OCR breach portal.
Other reports by Nuance Communications, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Nuance Communications, Inc. | MA | Business Associate | 1,225,054 | Sep 15, 2023 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the Nuance Communications, Inc. data breach?
The report to HHS OCR lists 4,830 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 18, 2022.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Electronic Medical Record.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Nuance Communications, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Nuance Communications, Inc..